Rug Care

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We recommend routine care and cleaning to keep your rug looking as new and lasting longer.

Below we have provided a brief outline on how to clean and manage stains and spillages

Generally we recommend to vacuum your rug gentle on a weekly basis to remove any surface diet and dust. Avoid vacuuming tassels and fringes as this could cause permanent damage. Rotate your rug frequently to avoid any bleaching from prolonged sun exposure.

Shaggy Rugs:
When Vacuuming shaggy pile rugs, we recommend using a small nosell attachment to prevent damaging the pile.

Wool Rugs:
A common characteristic of wool rugs is shedding, this is when the fibres come away from the rug. This is a natural and common feature of wool rugs, not a manufacturing fault. Gentle, regular vacuuming will take care of this and ensure your wool rug will last longer. Extra care should be taken when looking after your wool rug, spillages should be cleaned immediately (see below) Avoid over-wetting when cleaning.

Spillages and stains:

1. Spillages should be attended to immediately. Use an absorbent, clean cloth to absorb the liquid.

2. Apply luke warm water to the area and blot (do not rub) with a clean cloth until the stain is removed. Avoid over- wetting of the area as this can cause permanent damage, this process may need to be completed several times to remove the stain.

3. For solid stains such as chewing gum or wax, remove this first then repeat step 2.
A mild soap or detergent can be used to remove difficult stains, but this should be tested on an inconspicuous area first.

Stain cleaning treatment:

Chewing gum: Freeze using ice, shatter gum, vacuum, warm water and detergent.

Wine: Talcum powered, warm water and detergent.

Alcohol: Warm water and detergent.

Most Make Up: Dry cleaning solvent, warm water and detergent.

Urine: warm water and detergent then white vinegar and water.
Blood: Warm water and detergent.

Vomit: Warm water and detergent, then dry cleaning solvent.

Butter: Dry cleaning solvent then warm water and detergent.

Wax: freeze using ice, shatter gum, vacuum, Dry cleaning solvent then water and detergent.

Shoe polish: Dry cleaning solvent then warm water and detergent.

For persistent and difficult stains, seek professional cleaning.